ArcWIP Privacy Policy

Solid Value Contracting LLC is the controller of the information in ArcWIP. Questions, access requests and deletion requests go to the company office; an employee can also raise one with their supervisor and it will be recorded in the app's audit trail.

• Account information — name, work email, phone, role and permissions, and sign-in records.
• Work records — jobs, customers and their addresses, estimates, proposals, budgets, costs, invoices, payments, purchase and work orders, and signatures on documents you sign in the app.
• Photos and documents you take or upload, including the date, the device time, and any location tags described below.
• Time records — clock-in and clock-out punches, the job punched to, and the photo taken at the punch where the company requires one.
• Location — see the next section. It is the most sensitive thing here and it is deliberately narrow.
• Messages — team chat, direct messages and their attachments.
• Meeting recordings — only when a person deliberately starts a recording in Meeting Scribe, and the audio plus its transcript are then stored.
• Device and diagnostic data — browser type, app version and error reports, used to keep the app working.

• Location is read at two moments only: when you take a photo in the app, and while the clock-in screen is open so a punch can be stamped with where it happened.
• ArcWIP does not follow a phone through the day. There is no background tracking: close the app or leave the clock screen and it stops asking the phone where it is.
• The location on a photo is used to work out which job the photo belongs to, so it files itself instead of a person filing it.
• If you refuse the location permission, or the phone cannot get a fix, the app records that honestly and carries on. It never invents a position, and a refused fix is not a disciplinary record.
• Who can see a location: a manager with the right permission. Whether ordinary staff can see the location behind a photo is a company setting. Every look at another person's location history by a manager is itself logged.
• Location points collected at punches and photos are deleted automatically after 365 days, and each purge is written to a log a manager can read.

If you allow them, ArcWIP sends notifications about messages addressed to you, approvals waiting on you, and job or schedule changes that affect your day. They are work notifications only — ArcWIP does not use them for advertising, and you can turn them off in the phone's settings without losing access to the app.

The camera and file picker are used only when you open them. ArcWIP does not read your camera roll on its own; a photo enters the app because you took it in the app or chose it to upload.

• Location points from punches and photos: 365 days, then deleted automatically.
• Clock-in photos: 84 months (7 years).
• Meeting Scribe audio: about 12 years, matching Missouri construction record practice.
• The chat-deletion audit log and the manager access log: 7 years.
• Job, financial and contract records, including signed documents: kept for the life of the business record, because they are the company's accounting and legal history.
• People are deactivated, not deleted. Their past work stays attributed to them so the record of what happened on a job remains true. These periods are company settings and can change; the app shows the current value in its settings screens.

ArcWIP is not sold, rented or used for advertising, and no data is sold to anyone for any purpose. It is shared only with the service providers that run the app on our behalf, under contract:

• Our hosting and database provider, which stores the data.
• AI providers, which process the specific text, photo or document being analysed at the moment a feature runs (for example reading a receipt or drafting a summary).
• Google Workspace, where the company has connected email, calendar and drive.
• Payment and e-signature providers, for the transactions they handle.

We also disclose information where the law requires it, or to establish or defend a legal claim.

A subcontractor invited into ArcWIP sees only the work assigned to them. They cannot see the employee roster, other subcontractors' work, company financials or internal chat. A customer sees only their own proposal, invoice or payment page through the private link sent to them.

Access is controlled per person by permission profile and enforced at the database, not merely hidden in the screen. Data is encrypted in transit. Sign-in requires an invited account; there is no anonymous access.

ArcWIP is a workplace tool and is not directed at anyone under 16.

If this notice changes materially, the app will say so on sign-in. To ask what is held about you, to correct it, or to ask for deletion where the law gives you that right, contact the Solid Value Contracting office.